Posted in Learning, Life, Teaching

Musing on infantalisation in higher ed

I was attending a conference on teaching and learning in higher education earlier in the month. I was only half listening because I was on my way out of the academy – one week away from my final day after my position was made redundant.

I am a dinosaur, an academic who clings to the idea that universities are places of learning. I don’t just mean the formal curriculum, but universities, no matter whether you’re a student or a researcher or an administrator or a teacher or a learning designer, are places that, to me, in my old-fashioned way of thinking, are places for exploring ideas … and to me, exploring ideas is learning.

Ideas can be extended upon, challenged, engaged with, debated, thought about, written about, performed, reflected on, explained, discussed, acted upon, reinforced, extended, justified. They can be tested – literally/actually/physically as well as intellectually. Ideas aren’t, in my old-fashioned way of thinking, things that are only ‘academic’ or ‘theoretical’ or ‘cerebral’ or ‘abstract’ – words often used perjoratively. They can be made concrete and real and are always worth our time and attention.

Exploring ideas can be tough – intellectually and emotionally.

It can be tough intellectually as it requires knowledge and thought and the capacity to see from a multitude of perspectives. It requires us to seek out more information, to analyse and synthesise, to create new ideas from existing ones. It requires the development of our capacity to explain the idea, to communicate it in ways that have meaning for others (verbally, spatially, graphically, amongst others).

It requires us to sit in ambiguity, to not know.

And the not knowing and the ambiguity can lead us to feelings of vulnerability, and that’s tough emotionally.

It’s tough emotionally, particularly when you’re in an environment in which your knowledge and your ideas are being tested or assessed. In which you feel that *you’re* being tested or assessed. Judged. Do you know enough? Do you know the right things? Can you communicate what you know in a way that aligns with the rubric? Can you justify your ideas and the outcomes/consequences/recommendations that result from those ideas?

Except …

I learnt in the higher ed conference I attended earlier in the month that ‘justify’ is a “triggering word for students”. That “while it’s a word academics like to use, students don’t like it”.

The academic, a unit chair in an allied health course, said that she’s changed the triggering word to ‘explain’ or ‘describe’. “It’s a change that’s been well-accepted by students”.

Students no longer have to justify the recommendations they make in relation to a client’s treatment, they just have to explain and describe them.


What are we doing in higher ed? Are we so concerned with student satisfaction that we infantalise them to the degree that rather than supporting them through the challenging aspects of their course, we instead remove any challenge?


I watched my six-year old granddaughter trying to do a headstand recently. She placed her hands carefully, ensured her head created the third point of the triangle, switched on her core, and pushed her feet off the floor. Something in her technique was wrong, and she did not manage to do a headstand. She tried again. And again. And again.

She cried in frustration because she could not do a headstand ‘properly’. Despite her tears, she kept practicing. I didn’t watch the whole session as I was on FaceTime but her mother told me later that she tried for three hours and cried each time she couldn’t do it. Finally, she was successful.


Learning is hard. I was once told I wasn’t allowed to say that to students as it’s a negative message. To me, it’s also a truth. Coming out of our comfort zone to sit in a space of not knowing, of being unsure, of reaching for understanding and not quite getting there (yet) is challenging.

It puts us in a place of vulnerability and that’s uncomfortable. But if we don’t move from our place of comfort, then we don’t grow or develop. We don’t learn.

Learning is hard. The teachers’ role is not to make it less hard, but to support students through the challenges.

We infantalise students when we remove the challenge rather than helping them overcome it.


Posted in Learning, Studying, Teaching

Musing on flexibility in teaching and learning

There’s a conference happening as I type. It’s a conference on teaching and learning in higher education … and a student’s comments bring to mind a snippet of everyday life I heard about many years ago.

Annie lives in a small country town. She is married, has three children under the age of 7, and does not work outside the home. The eldest child catches the bus to and from school.

The family has one car and as Annie’s husband works in the bigger town 30 minutes away, and there is no public transport (apart from the school bus), he drives most days. That leaves Annie without a car. There are no shops or parks within walking distance and the hills and narrow roads make taking a four-year old and a baby for a walk a challenge.

The four-year old has discovered she likes mangoes. The enchantment with mangoes extends beyond the mango-growing season, which she does not understand. She wants a mango. She lets Annie know she wants a mango. She lets the neighbours and the sheep in the front paddock know she wants a mango.

No amount of explaining that mangoes are not available will convince the child that she cannot have a mango. She argues that they could go to the shop to buy one. But even if there was a shop that sold mangoes, they don’t have the car that day and the shop isn’t within walking distance. This is something that is beyond her comprehension. She thinks of herself and not of the wider system of which she, and mangoes, are a part.

Annie takes some frozen mango from the freezer, but the child is adamant it isn’t real mango and so does not want it. She takes it outside to feed to the sheep in the front paddock.


I am reminded of this snippet of everyday life while listening to the conference presenter – a student who wants to attend classes on campus when “I feel like it” and to attend classes online when “I’m not able to attend in person”. She doesn’t want to have to tell her tutor when she’ll attend on-campus and when she’ll attend online or when she won’t attend at all.

The other adults in the conference agree that that’s a reasonable position to take. No one mentions the wider systems of which the student is a part but which are outside of her immediate attention.

Ignore, for now, the administrative processes and the technological systems at play here. Let’s focus on the student experience.


Louise is a student at a university in a major city in Australia. In Week 3 she decides to attend the weekly 2-hour tutorial on campus. The tutorials are recorded so that students who cannot attend synchronously can have access to the material covered and the questions and provocations explored in the tutorial.

They’re also live-streamed so that students who cannot attend on campus can attend synchronously from a place of their choosing (home, work, the train, a holiday house at the beach, a cafe, a hospital room …). The university is known for providing opportunities for students to learn at any time, from anywhere, and at any place.

Louise arrives to find the teacher and three other students in the classroom. The official enrolment for the tutorial is 25. The tutor has connected to the live-streaming software allowing all enrolled students who attend synchronously to interact if they choose. Those who attend synchronously online have indicated that they like to feel part of the class, even if they’re not there physically.

The tutor has planned an interactive session where students have opportunities to actively engage with the ideas being discussed and hear others’ views. She has planned for students to work in small groups and in that way learn with and from each other. They will share their ideas, take a variety of stakeholder perspectives, formulate solutions to problems they’ve identified and justify which of those possible solutions they would recommend if they were working in a professional setting.

Nine students have joined the live-stream. They don’t have their cameras on and so show up as black boxes or initials on the screen. The two cohorts do not interact with each other, as those online keep their microphones off and while they talk when put into breakout rooms, they don’t interact with the four students in the physical room.

Adapted from an image found at the-rampage.org

Louise finds the experience unsatisfying, personally, socially and intellectually. She had wanted to be part of a dynamic group of learners all seeking to explore this highly interesting and relevant area of the course. She wanted to share her ideas and was keen to hear others’ ideas. She had questions of a technical nature of the tutor but her voice sounded too loud in the near-empty room and so she kept quiet. Those who attended via the live stream interacted with each other but not with those in the physical room, and while those in the physical room contributed to the discussion and shared their ideas, the lack of a diversity of views, ideas, solutions and recommendations left her feeling flat.

The following week Louise finds she cannot attend the tutorial and listens to the recording. She finds the experience unsatisfying. She does not have the opportunity to share or discuss her ideas and is not able to hear others’ conversations as the recording cuts out when the students engage in small group conversations.

In Week 5, Louise attends via the live-stream. There are two other students attending in this mode, and two students in the physical classroom. When it comes time to join the breakout room, Louise logs off. It is an unsatisfying experience all round.

At the end of semester, she completes the unit evaluation and scores the tutor poorly. She did not have a good experience and wants the university, and her tutor, to know.


The situation is complex. Louise wants to be free to choose but is unaware, when making her choice, of some of the outcomes of that choice. She wants the choice to study when and where she wants and the capacity to make that decision on a weekly basis, unaware that choice has consequences for her experience.

There is nothing like a room full of students talking, discussing, playing around with ideas and of coming to better understand the skills and abilities they’ll need to be better financial advisers, or engaging and compassionate teachers, or architects who can play with shape and form and functionality. The feel in that room – whether it’s a virtual or physical room – can be energising and motivating.

When teachers create space for students to engage intellectually and socially and professionally, learning is enriched and empowering.

But those enriching and empowering learning experiences can’t happen in the absence of learners. Deciding not to attend has consequences that go beyond the individual.


I fear we’re headed towards an impoverished system of higher education that caters to an individualisation which sees decisions made on what individuals want (more flexibility to do things my way) without thinking about the wider consequences for learning and social and profesional interaction.

Flexibility has enormous benefits to students. It provides many with the only way of studying as they juggle the many other aspects of their lives. It is crucial for students to have options for when and how they study.

But, is there ever a point when we have to accept that just because we want a mango now, it doesn’t necessarily mean we can have one?

Is unbounded flexibility possible? And if it is, will it lead to the desired outcomes?

One final question, though perhaps for another time: Whatever happened to asynchronous learning?